Servicing

At photoxport we offer high quality servicing at affordable prices. We offer different types of servicing to suit your needs. 

 

Support – Premier Service

Premier service is as follows;

·      On-site Support, this includes travel, labor and all spare parts used.

·      Telephone Support

·      Engineer cover Monday to Friday 09.00 – 17.00

·      Telephone cover Monday to Friday 09.00 – 17.00

·      1 Annual Maintenance visit on the machine

·      A same day response to down site to all calls before 09.30

·      Express parts delivery to site

 

Support – Standard Service

Standard service is as follows;

·      Labor and Travel for 3 service visit per 12 month period

·      Unlimited calls per annum

·      On-site Labor

·      1 annual maintenance visit on the frontier

·      15% discount on equipment parts

·      Engineer cover Monday to Friday 09.00 – 17.00

·      Telephone support Monday to Friday 09.00 – 17.00

·      Guaranteed next working day to down calls to calls logged before 14.00

·      Express parts delivery to site.

 

Support – Economy Service

Economy service is as follows;

·      Labor and travel for 2 service visits per 12 month period

·      1 annual maintenance visit on the machine

·      Telephone support

·      Engineer cover Monday To Friday 09.00 – 17.00

·      Telephone support cover Monday to Friday 09.00 – 17.00

·      10% discount parts

·      Guaranteed 48 hour response to down call

·      10% discount from standard call charge list prices

·      Express parts delivery to site

 

If you are interested in our servicing or have any questions please don’t hesitate to contact us